Privacy Policy

Last updated: September 29, 2026

What we collect

• Account & order data: your email, password (stored only as a salted hash), shipping address, order contents, and the logo file you upload (we keep it to print your keychains and reprints).
• Payments: handled entirely by Stripe. We never see or store your card number. Stripe's own privacy policy applies to payment processing.
• Tap analytics: when someone taps a keychain, we log the time, the IP address (used to derive an approximate location: city, region and country), the device's browser user-agent, and the referring page. We record taps on every plan. Tap stats are shown only to the owner of that keychain's account, and only while they're on Pro. Tapping a keychain sends you straight on to the business's link; our website's advertising tools (below) don't run on that redirect.
• Cookies: a signed session cookie for login and your cart.
• Advertising measurement: the pages of this website use the Meta Pixel, which lets Meta (Facebook and Instagram) record page visits and completed orders so we can measure our ads. Meta may set its own cookies to do this, and its privacy policy applies to that data. You can limit ad tracking in your Meta account settings or with your browser's tracking protection.
• Fonts: our pages load their fonts from Google Fonts, so your browser connects to Google when a page loads.

How we use it

To fulfill and ship orders, run your dashboard, send transactional email (order confirmations, password resets), keep the service secure (rate limiting, abuse prevention), and measure whether our ads bring in orders.

What we don't do

We don't sell your data. We don't share your account details or anyone's tap analytics with advertisers, and we don't use tap analytics for anything other than showing it to the keychain's owner.

If you tapped someone's keychain

The business that handed you the keychain can see that a tap happened, when, the approximate area it came from (city-level at best), and the device type. Not your name or identity. If you have concerns about a specific business's link, contact that business or us.

Data removal

Want your account, order history, or analytics data deleted? Email contact@keychainreaction.com and we'll take care of it.